Privacy Policy

Privacy Policy

Introduction

Welcome to http://frame-damage-assessment.autobodyshop-talk.com (referred to as “the Company” or “we”). We are committed to protecting your privacy and ensuring that your personal data is handled with the utmost care and security. This Privacy Policy provides a detailed overview of our practices related to collecting, storing, accessing, and utilizing personal information in accordance with various international privacy laws, including:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), California’s Financial Information Privacy Act (CIPA), and California’s Insurance Information Privacy Act (CIPA)
  • Colorado’s Consumer Privacy Act (CPA)
  • Utah’s Consumer Sales Privacy Act (UCPA)
  • Connecticut’s ConnectiCare Data Breach Notification Law (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to, our website, applications, services, and products. However, it is important to clarify that this policy does not extend to third-party platforms, applications, or services accessible through links on our site. These external entities have their own privacy policies, and we encourage you to review them before engaging with such services.

Processing Activities

This Privacy Policy guides your interactions with us when:

  • You use our applications and services as an authorized user.
  • You visit any of our websites linked to this Privacy Policy.
  • You communicate with us via emails, calls, text messages, or newsletters.

Personal Data Collection

We collect a variety of personal data, which can include:

  • Account Information: Details related to your account creation and management, such as usernames, passwords, and profile preferences.
  • Payment Information: Data necessary for processing payments, including cardholder names, card numbers, expiration dates, and security codes.
  • Financial Information: Records of transactions, banking details, and financial history (if shared with us for services requiring financial operations).
  • Purchase Information: Details about products or services you’ve purchased from us, including order numbers, quantities, and delivery addresses.
  • Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device tokens, and advertising IDs.
  • Location Data: Information about your geographical location when using our location-based services.
  • Feedback: Your responses to surveys, reviews, or feedback forms you choose to complete.
  • Social Media Information: Data obtained from social media platforms (if integrated into our services), including user profiles, posts, and interactions.
  • Product Information: Details about products you browse, view, or purchase, such as product preferences and customization options.

We collect this data through various methods, including direct user input, automated technologies (like cookies and tracking pixels), and third-party sources who provide us with aggregated or de-identified information.

Cookies

We employ cookies to enhance your experience on our website and for analytical purposes:

  • Strictly Necessary Cookies: These are essential for the basic functionality of our website, ensuring secure access, and enabling navigation.
  • Preference Cookies: Used to store user preferences and settings, improving your overall experience.
  • Analytics Cookies: Help us understand how users interact with our site, providing insights for optimization and personalization.

Users have control over non-essential cookies through our Cookie Manager, allowing them to manage their cookie preferences.

Retention and Deletion

We retain personal data only for as long as necessary or as required by law. Once the purpose of data collection is fulfilled, we securely delete or anonymize the information. In certain cases, this may involve retaining data for legal obligations or audit purposes, but we ensure that it is done in a manner that protects your privacy.

Security Measures

We have implemented robust security measures to safeguard your personal data:

  • Encryption: We use encryption protocols to secure data during transmission and storage.
  • Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict security standards to process data on our behalf.
  • Access Controls: Our systems have access controls in place to ensure that only authorized personnel can access sensitive information.

Children’s Privacy

We do not intentionally collect personal data from children under the age of 18. If we learn that we have collected such data, we will take steps to delete it promptly.

Your Rights

Depending on your jurisdiction and local privacy laws, you may have certain rights regarding your personal data:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: The right to ask for corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): The right to request the deletion of your data, under certain circumstances.
  • Restriction: The right to limit the use or processing of your data in specific situations.
  • Portability: The right to receive your personal data in a structured, commonly used format and to transfer it to another controller.
  • Objection: The right to object to the processing of your data for specific purposes.
  • Non-Discrimination: The right to be free from discrimination when exercising certain data privacy rights.

To exercise any of these rights, please contact our Data Protection Officer using the details provided in the ‘Contact Information’ section below. We will respond to legitimate requests within a reasonable timeframe.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website, and we encourage you to review this page periodically for updates.

Contact Information

For any questions, concerns, or requests regarding your privacy, data protection, or this Privacy Policy, please contact us:

We are committed to handling your personal data with the utmost care and transparency. Thank you for choosing http://frame-damage-assessment.autobodyshop-talk.com.